1. Introduction Your Privacy is justU’s foremost priority. We are committed to looking after your personal data, sometimes called personal information. This is any information that can be used to identify an individual, inline with the General Data Protection Regulation (GDPR) or Data Privacy law 2. About justU JustU is an independent counselling/coaching service owed and ran by Amanda Bangham, the registered address for this business is The Old Vicarage, Room F, Somerset Square, Nailsea, BS48 1RN. 3. How justU stores your information JustU’s principle data management storage systems are: - Paper-based personal data – In the form of Assessment, notes and diary appointments, this data is securely locked within justU’s practice at The Old Vicarage, Room F, Somerset Square, Nailsea, BS48 1RN and is only accessed by appropriate staff Electronic – Emails, the data of names, telephone numbers, e-mail address and contents will be held in contacts on justU’s laptop hosted by Microsoft. Which is encrypted, password and Avast antivirus protected. Microsoft privacy notice https://privacy.microsoft.com.en-gb/privacy. This stored data is stored for 5 years if the client is over 18 years of age or if under 18 years of age it is stored for 5 years after the client’s 18th Birthday, after completion of the work undertaken. Whereupon all paper data will be shredded, and contact details will be deleted from justU’ laptop. 4. Visitors to justU website JustU’s uses Weebly as the content management system and Weebly uses cookies to help the site work more efficiently and uses marketing and tracking technologies on their website. They collect standard internet login information and details of visitorbehaviour patterns. This is undertaken to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify anyone. Weebly privacy notice https://www.weebly.com/privacy_mobile.php When someone visits justU website we use a third-party service, google analytic, to collect standard internet log information and details of visitor behaviour patterns. JustU undertakes this to find out things such as the number of visitors to the various parts of their site. This information is only processed in a way that does not identify anyone. JustU do not allow Google to make any attempt to find out the identities of those visiting our website. JustU uses google analytics so that we can continually improve our service to you. Google Analytic privacy notice https://policies.google.com/privacy/embedded JustU uses a company called Easier Social Media to update the content on their website. No user-specific data is collected by justU or any third party. If you fill in a form on our website, that data will be sent to justU. 5. Sharing your information During your contact with justU, you are kept informed how your information is used and it will only be shared with other services and organisations with your consent. 6. Your Rights Under the General Data Protection Regulation (GDPR) you have rights to access your data at any time by asking Amanda Bangham at justU. 7. Complaints and queries JustU will always endeavour to meet the highest standards when collecting and using personal information, we take any complaints about this very seriously. We encourage you to let us know if you think that our collection or use of information is unfair, misleading or inappropriate. We also welcome any suggestions for improving our procedures. If you want to make a complaint about the way justU processed your personal information you can contact the ICO as the statutory body which oversees data protection law – see ICO concerns https://ico.org.uk/concerns 8. Disclosure of personal information JustU will not disclose personal data with any third party without your consent unless they believe you pose a risk to yourself or others. In the event of an emergency Amanda’s husband will have access to justU’s administration date, in the form of name, telephone number or e-mail address only. Justu/GDPR/ privacynotice/May2018